user interface - What is the best practice for text in a dialog box? -

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this not technical question still part of development cycle.

i'm having word of dialog boxes in program working on , trying handle on best practices making text average end user comprehend.

i have 3 core principles think of

  1. keep short - yet long enough explain thoroughly

  2. avoid personal remarks such "keep in mind", "just know", etc

  3. call apple apple - if concept highly technical not dumb down word doesn't encapsulate idea.

are these principles go and/or there better add.

there various platform specific guidelines, e.g.

microsoft wuxi --- dialog text
apple

the things add:

  • consistency - keep style , tone consistent throughout application.
  • consistency - use same names concepts , elements of app
  • drop everyting can live without - explanations belong online help, don't pack dialog tight, leave room.
  • use simple words. not of users native english speakers.
  • use present tense, active voice
  • avoid exclamation marks
  • avoid multiple exclamation marks

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